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A dedicated and creative user experience and interface designer with extensive experience in user interface, information architecture, user journeys, A / B testing, digital strategy, data analysis, project management, concept sketching, and prototyping. Displays a proven ability to leverage industry knowledge, design testing, and user feedback to develop creative solutions that ensure a smooth user experience and meet client needs. A multi-talented leader who engages cross-functional teams and key stakeholders to coordinate research, design, and testing of impactful projects that support organizational objectives and promote success within complex domains

EMPLOYMENT HISTORY

Sr. UX/UI Designer

June 2024 - Present

Hackensack Meridian Health

Remote

  • Collaborating with digital technology analysts and software developers gathering requirements to understand stakeholder objectives and design software tools, interfaces, and workflows aligning with those objectives and requirements.

  • Conducting user research to identify user needs and pain points, informing design decisions.

  • Developing user personas and journey maps to guide the design process effectively.

  • Designing wireframes, prototypes, and mockups for user interfaces, ensuring intuitive usability.

  • Partnering and regularly meeting with developers to ensure accurate implementation of designs and user interactions.

  • Conducting usability testing and incorporating user feedback to refine designs iteratively, while implementing Google Analytics to solidify design decisions.

  • Staying current with UI/UX trends and best practices to enhance design efficiency and user satisfaction.

  • Leading and presenting design concepts to stakeholders, securing buy-in and feedback for further refinement.

  • Thriving in a fast-paced, collaborative environment, contributing effectively to team goals.

  • Managing additional duties and projects as assigned, demonstrating adaptability and initiative.

UX / UI Designer II

March 2023 - March 2024

Medical Solutions

Remote

  • Strategized and partnered with cross-functional team to develop new ideas for improvement, created testing strategies, and tested hypotheses across entire web and mobile experience (web, mobile web, android, iOS).

  • Utilized FullStory analytics to provide clarity and empathy towards user experience decisions and metrics.

  • Worked on experimentation, A / B testing, personalization, website analytics, and tactics needed to improve user experience

  • needs and drive increased performance using hands-on experience and strong industry understanding.

  • Pioneered innovative client talent management AI chat assistant through research, interviews, journey mapping, design, and

  • usability testing.

  • Established overall style, look, feel, accessibility, and flow of affiliate product.

  • Created intuitive user experiences through enhancing wireframes and prototypes and delivering high-definition designs

  • including motion principles, transitions, animations, and aftereffects.

  • Worked closely and developed rapport with product owners to deliver creative solutions and smooth user experience.

  • Communicated with marketing team to uphold brand standards to ensure design and experience consistency within affiliate

  • and talent management AI products.

  • Worked closely with stakeholders, product owners, and engineers to ensure design aspects met requirement goals, design

  • practices, and processes across the complex domain.

  • Advocated for seamless, intuitive end-user experience throughout product development process.

  • Provided design, usability, and creative input during product development stages.

  • Created consistent and extensible modular and atomic design systems.

  • Assisted in user research and user feedback sessions and implemented user testing feedback into UX / UI designs.

UX / UI Designer

July 2022 - March 2023

OncoLens

Remote

  • Transformed tumor board meeting and research software into easy-to-use and intuitive user experiences rich in features.

  • Enhanced complex platform functionality to embrace workflows and allow participants to work not only asynchronously, but also in in-person, virtual, and hybrid tumor board meetings.

  • Understood target personas and solved problems within tumor healthcare with empathy that harmonize user needs with business objectives and technical requirements.

  • Championed iterative approach beginning with journey mapping, sketches, and rough wireframes and ending with high-fidelity, interactive prototypes, while incorporating user testing feedback throughout process.

  • Iterated and created multiple design solutions rapidly.

  • Developed healthcare and technology solutions to help improve patient outcomes.

  • Expanded on precision medicine, genotyping, and latest in cancer research.

  • Assisted in growing company’s architecture and technology stack.

  • Pioneered company’s new innovative product for query building domain.

UX / UI Designer

February 2021 - July 2022

Novarad

Remote

  • Designed and developed many aspects of company’s complex software products including augmented reality.

  • Created and maintained overall style, look, feel, and accessibility for company products.

  • Leveraged Goggle Analytics to provide valuable insight into user behavior and user experience decisions and metrics.

  • Developed framework focused on discovery, design, and evaluation phases of user-centered design using skills in sketching, wireframing, interaction design, prototyping, and usability testing.

  • Owned design and experience for VisAR augmented reality surgical navigation system products that increased surgical accuracy and confidence.

  • Conducted interviews and usability tests with surgeons through cadaver labs.

  • Developed and storyboarded customized experience strategies across products and other touch points.

  • Communicated upstream and downstream with teams regarding execution against desired testing strategy and outcomes.

  • Monitored KPIs for changes in trends, shared insights, and made recommendations to team that balance user needs with business objectives and technical requirements.

  • Designed during all phases of development while working in Agile environment.

  • Organized content to provide direction for development and governance.

  • Worked hands-on with developers, clients, and other teams to reach final product.

  • Investigated, evaluated, and recommended new and emerging usability techniques and technology improvements (web, mobile web, android, iOS).

  • Owned user research and user testing feedback sessions and implemented user feedback into UX / UI designs.

Marketing & Project Manager

June 2017 - February 2021

Alsco

Salt Lake City, UT

  • Provided project management, leadership, and direction for corporate marketing, sales, IT, and operations projects.

  • Assisted in creating storyboarding concepts and final web, email, and collateral designs using Adobe Creative Suite that balance user needs with business objectives and technical requirements.

  • Provided project management reporting, status updates, and resource allocation to stakeholders.

User Experience Designer

September 2020 - November 2020

Rivvi - Freelance

Remote

  • Collaborated with the Rivvi founder weekly to develop and finalize interview questions and participants.

  • Recruited and interviewed participants, presented research findings, created a persona and developed a clickable prototype for usability testing.

Technical & Corporate Services Project Manager

May 2014 - March 2017

West Corporation

Omaha, NE

  • Executed IT integration project leadership and direction for global provider of multi-channel communication solutions and network infrastructure services for technical, retail, healthcare, utilities, and educational industries.

  • Provided global project planning and delivery of IT integration from newly acquired M&As.

  • Focused on delivery of one universal IT solution across entire corporation.

Director of Account Services / Sr. Account Director / Project Manager

August 2007 - September 2013

Orthopaedic Marketing Group / Venel

Omaha, NE

  • Directed a high-performance team of four Account Directors with oversight of 29 major client accounts for orthopedic practices.

  • Continuously communicated with clients, providing strategic marketing concepts including social media marketing SEO, research, and collateral marketing concepts.

  • Skillfully monitored marketing plan effectiveness and reported on client ROI success.

EDUCATION

Introduction to Augmented Reality and ARCore

August 2021

Google

Credentialed ID K3YXJKFWJYH7

UX / UI Design Certification

December 2020

Springboard

Credentialed ID 58807

B.B.A. in Business Marketing

May 2008

University of Nebraska at Omaha

SKILLS

Research & Strategy

  • User Experience

  • Information Architecture

  • Surveys

  • Interviews

  • Personas

  • User Journeys

  • Focus Groups

  • Usability Testing

  • A/B Testing

  • Digital Strategy

  • Data Analytics

  • Strategic Analytics

  • Product Management

  • Project Management

  • Marketing Brand Standards

Design

  • User Interface

  • Personas

  • User Flows

  • Concept Sketching

  • Wireframing

  • Prototyping

  • Strategy Presentations

  • Personalization

  • Web Design

  • Mobile Design

  • App Design (iOS and Android)

  • Responsive Web & Mobile Design

Tools

  • FullStory Analytics

  • Google Analytics

  • Figma

  • Adobe Creative Suite

  • Sketch

  • Zeplin

  • InVision

  • Optimal Sort

  • Miro

  • Microsoft Applications (Word, Excel, PowerPoint)

  • Keynote

  • Substance 3D Designer

HOBBIES & INTERESTS

Dog Rescues & Fostering

Charcoal Art & Painting

Interior Design

Hiking the Mountains

W

KatieMTack.com

T

385.258.9531

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